How can I request a quote?
Please call the sales office on 0845 430 1122 or email the team email@example.com and you will have pricing within 24 hours at the very latest
Can I see a sample before I place an order?
Yes samples are available and chargeable. They are returnable unless advised otherwise and will not be charged if an order is placed from receipt of the sample.
How should I provide artwork?
Please send your artwork on email or by disc. We can accept artwork in a many formats including EPS, Coral, Quark and Illustrator, however, if you do not have artwork we have a team of experienced graphic artists that will be able to advise and produce print ready artwork to your requirements at an additional cost.
Can I get items produced last minute?
We understand that things do not always go according to plan but we are always able to help. We have many item which we can produce in between 2-5 days.
What is Origination?
Origination is the set-up of the equipment for the order - to produce the screen in the screen printing process or to produce the disk for embroidery. It is an industry standard charge.
What types of branding are available?
Screen printing: Used on pens, flat plastic items and PU, as well as clothing, particularly T-shirts. Ink is applied to the product by pushing it through a stencil (screen) containing your design.
Tampo/PadPrinting : An ink applying method but used to especially good effect on odd or curved shapes. An increasing popular method due to the flexibility and number of products it can mark. Ink is transferred onto product by way of a rubber pad.
Engraving : Used most commonly on crystal, glass and metal products to achieve a quality, lasting finish. Laser engraving is the most accurate and economical way of reproducing fine design work, although machine engraving may still be used to excellent effect.
Blocking : This is mainly for leather and PU items as well as notebooks. A metal block is pressure stamped onto the product, which can be in a colour of your choice or without, just leaving your design in plain relief - blind embossing.
Embroidery : This is the most effective way to achieve high quality personalisation on clothing and headwear. The modern machinery offering speed and multiple colour possibilities, more customers are selecting this method of personalisation to great effect. A typical design is based on a stitch count of around 7,500 stitches.
Die Stamping : Usually used on metal products like stainless steel or similar products. Like blocking, metal die is pressure stamped onto your product leaving an impression of your design. It can be left plain or filled with colour.
How do you match my corporate colour?
We will print to match the pantone references you supply. We will endeavour to match the colours as accurately as possible. Please note print colours and shades will vary depending on the material, surface and texture.
What is included in the price stated?
All products displayed in our brochure and on our website include a one colour print in one position unless otherwise stated. For additional print requirements please speak to a member of the sales team.
Will the exact quantity that I ordered be delivered?
All deliveries are subject to a 5% variance from specified amount (under or over). This is industry standard. If exact quantities are required please advise and we will do our best to meet your request.
The prices shown are exclusive of VAT, origination, carriage and artwork unless stated otherwise.
What are your hours of business?
Our hours of business are 9.00am to 5.30pm, Monday to Friday
If you have any other questions please feel free to contact the Hype team on 0845 430 1122